Email Alerts

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We will send an email when there are new orders for you.  We will check for any new unseen orders at 05:00 Monday to Friday and if there are any we will send an email.  If you don't look at your orders we will send you another email reminder the next day and the next day and so on until you do look at your orders.  If you receive multiple emails clicking on the link to view orders in ANY email will show ALL your new orders, you can disregard all the other emails.


Bookshop orders are processed by TeleOrdering 24 hours per day 365 days per year and it only takes a few minutes between receiving an order and it being available to view via this service.  While you are logged on we will not update the New Orders display with any orders we have just received but if you log out and log back on again you may see more new orders.  You don't have to wait for an email to collect your orders, you may login whenever you like and as often as you like.


You will not receive an email alert for any orders you have already seen, so if you log on before the email alert process is run at 05:00, for example the evening of the previous day, you will not be sent an email for the previously seen orders.  You would only get an email if there were more orders received between your last log in and 05:00.


Save the link in the email alert to your browser's favorites and you always have the link to hand.  Or create a shortcut on your desktop so all you have to do is to click on the icon to see your orders without logging in with your user id and password.


To create a shortcut, click on the link in your New Orders Email (it will look something like ).  Your orders page will open.  Right-click in the page and then click Create Shortcut.